Availity incident

Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 2, 2026 affecting BCBS LOUISIANA BLUE ADVANTAGE and BCBSLA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 05:09 AM UTC
Resolved
May 02, 2026, 05:09 AM UTC
Duration
—
Detected by Pingoru
May 02, 2026, 05:09 AM UTC

Affected components

BCBS LOUISIANA BLUE ADVANTAGEBCBSLABCBS LOUISIANA

Update timeline

  1. resolved May 02, 2026, 05:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.