Automox experienced a major incident on May 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 07, 2025, 01:46 PM UTC
Automox has identified and resolved the cause of intermittent outages with Otto AI in the console. Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up. Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability.