Automox incident

Degraded System Performance

Minor Resolved View vendor source →

Automox experienced a minor incident on July 23, 2025, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 10:18 AM UTC
Resolved
Jul 24, 2025, 04:36 PM UTC
Duration
1d 6h
Detected by Pingoru
Jul 23, 2025, 10:18 AM UTC

Update timeline

  1. resolved Jul 24, 2025, 04:36 PM UTC

    The issue that was causing degraded system performance affecting policy processing has been mitigated. **Impact:** No continuing customer impact is expected **Current Status:** The Automox engineering team is investigating the root cause of the incident and identifying all necessary actions to prevent the issue from recurring. Impacted: API, Agent Communication, API

  2. resolved Aug 14, 2025, 01:07 PM UTC

    The issue that was causing degraded system performance affecting policy processing has been mitigated. **Impact:** No continuing customer impact is expected **Current Status:** The Automox engineering team is investigating the root cause of the incident and identifying all necessary actions to prevent the issue from recurring. Impacted: API, Agent Communication, API