Autodesk experienced a minor incident on April 22, 2026 affecting BuildingConnected, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 06:34 PM UTC
We are investigating an issue where customers are unable to load or complete qualification questionnaires in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Apr 22, 2026, 06:53 PM UTC
We have implemented a solution to resolve the issue where customers are unable to load or complete qualification questionnaires in BuildingConnected and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Apr 22, 2026, 06:59 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.