Autobooks.co Outage History

Autobooks.co is up right now

Pingoru has recorded 50 incidents for Autobooks.co: 8 in the last 12 months and 4 in the last 90 days.

Source: status.autobooks.co

50incidents recorded
8last 12 months
4last 90 days
11 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Autobooks.co in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202611 of 744 (0%)
June 202600 of 720 (0%)
July 2026128 of 744 (4%)
August 2026323 of 744 (3%)
September 202600 of 720 (0%)
October 202600 of 510 (0%)

Incidents, newest first

Major August 28, 2026 Autobooks Receivables Platform Access 19h 58m Web App

Started Aug 28, 2026, 07:51 PM UTC· resolved Aug 29, 2026, 03:49 PM UTC

  1. investigating Aug 28, 2026, 07:51 PM UTC

    We're aware of an issue impacting access to Autobooks at our Banno financial institutions and are investigating

  2. monitoring Aug 28, 2026, 10:55 PM UTC

    The team has deployed a fix for user access to the Autobooks platform and is monitoring

  3. resolved Aug 29, 2026, 03:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 25, 2026 Partial outage for Autobooks Receivables Platform 50m API, Web App

Started Aug 25, 2026, 06:35 PM UTC· resolved Aug 25, 2026, 07:25 PM UTC

  1. identified Aug 25, 2026, 06:35 PM UTC

    The team is engaged with resolving an incident affecting the Autobooks Web Application and API

  2. monitoring Aug 25, 2026, 06:44 PM UTC

    The team has observed broad recovery for the Autobooks Receivables Platform and is monitoring for further issues

  3. resolved Aug 25, 2026, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2026 BillPay UI Down 1h 56m Billpay UI, Billpay Admin, Portal Pay, Account to Account Transfers and 2 more

Started Aug 06, 2026, 02:25 PM UTC· resolved Aug 06, 2026, 04:22 PM UTC

  1. investigating Aug 06, 2026, 02:25 PM UTC

    The team has identified an issue with the Bill Pay application and is currently investigating the issue.

  2. monitoring Aug 06, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results. All services are operational.

  3. resolved Aug 06, 2026, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2026 Intermittent P2P Payment Issues 1d 4h Person to Person Payments

Started Jul 29, 2026, 02:52 PM UTC· resolved Jul 30, 2026, 07:16 PM UTC

  1. identified Jul 29, 2026, 02:52 PM UTC

    Our P2P service is experiencing intermittent issues. This is not an outage, but occurrences are frequent enough for us to alert on. The root cause is known and a fix is being applied. Subscribe to status alerts for updates. The rest of the Autobooks bill payment platform is operational.

  2. resolved Jul 30, 2026, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026 Degraded Bill Pay Performance 1h 6m Billpay UI, Portal Pay, Account to Account Transfers, Person to Person Payments

Started May 08, 2026, 01:31 PM UTC· resolved May 08, 2026, 02:37 PM UTC

  1. investigating May 08, 2026, 01:31 PM UTC

    We are currently experiencing an issue that is causing delays in payment creation. The team is investigating and will provide an update on this page as soon as possible.

  2. resolved May 08, 2026, 02:37 PM UTC

    The team has identified and resolved the issue responsible for the degraded performance on the Autobooks Payables Platform.

Read the full incident report →

Minor March 20, 2026 Autobooks Receivables Platform Degraded performance 1h 57m API

Started Mar 20, 2026, 03:14 PM UTC· resolved Mar 20, 2026, 05:11 PM UTC

  1. investigating Mar 20, 2026, 03:14 PM UTC

    The team is engaged with investigating an issue affecting the performance of the Receivables Platform

  2. monitoring Mar 20, 2026, 03:33 PM UTC

    The team is actively monitoring the platform for further issues and is not seeing any impact to users as of 11:10.

  3. resolved Mar 20, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 29, 2025 Performance Impact to Payment Creation 1d Billpay UI

Started Dec 29, 2025, 05:50 PM UTC· resolved Dec 30, 2025, 06:48 PM UTC

  1. investigating Dec 29, 2025, 05:50 PM UTC

    We are aware of some users experiencing issues attempting to create payments and are actively working to resolve the issue.

  2. identified Dec 29, 2025, 09:20 PM UTC

    The team is engaged with resolving the issue affecting payment creation

  3. monitoring Dec 29, 2025, 10:52 PM UTC

    The payables platform is now fully functional. We are continuing to monitor the platform.

  4. resolved Dec 30, 2025, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2025 Autobooks Temporarily Unavailable 8h 48m API, Web App

Started Oct 29, 2025, 03:54 PM UTC· resolved Oct 30, 2025, 12:42 AM UTC

  1. investigating Oct 29, 2025, 03:54 PM UTC

    The team is engaged and is continuing to investigate an Autobooks platform outage resulting from global Microsoft Azure issues.

  2. investigating Oct 29, 2025, 07:28 PM UTC

    The Autobooks receivables platform is currently unavailable due to a global Microsoft outage. Our team is continuing to monitor the issue and working to restore services as quickly as possible.

  3. monitoring Oct 29, 2025, 09:12 PM UTC

    The Autobooks receivables application is now intermittently available as Microsoft continues to resolve the global network issues. Our team is continuing to monitor to ensure that all services fully recover.

  4. resolved Oct 30, 2025, 12:42 AM UTC

    Microsoft has resolved the global network issue. The Autobooks receivables application is now fully available.

Read the full incident report →

Major October 20, 2025 Services Impacted by Nationwide AWS Internet Outage 8h 31m Billpay UI, Billpay Admin, Portal Pay, Account to Account Transfers and 2 more

Started Oct 20, 2025, 02:46 PM UTC· resolved Oct 20, 2025, 11:17 PM UTC

  1. investigating Oct 20, 2025, 02:46 PM UTC

    We are currently experiencing higher than expected latency across all UIs due to a widespread internet outage. Our team is currently investigating.

  2. investigating Oct 20, 2025, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 04:43 PM UTC

    Autobooks Payments Network (APN) services are currently impacted by the nationwide internet outage. Due to the strong likelihood of impact to the success and timeliness of your customers' bill payments, Autobooks has temporarily disabled access to the Bill Payment user interface. Restoring access to bill payments, while minimizing the negative impact to your Financial Institution and your customers is our highest priority. Our team is closely monitoring the outage exploring opportunities to minimize the length and severity of this impact.

  4. identified Oct 20, 2025, 09:11 PM UTC

    We are seeing services recover across many of our AWS-hosted systems, but are continuing to investigate and monitor errors being seen within our critical processing infrastructure. Our application will continue to display an offline message to users until we are confident that our service provider is fully functional. We will provide another update at 7:30pm ET.

  5. resolved Oct 20, 2025, 11:17 PM UTC

    The AWS outage has been resolved and our application is now available. Our team is continuing to monitor the status of the system.

Read the full incident report →

Major July 15, 2025 Customers may encounter issues using Portal Pay, Account to Account, and Person to Person apps 2d 21h Portal Pay, Account to Account Transfers, Person to Person Payments

Started Jul 15, 2025, 02:44 PM UTC· resolved Jul 18, 2025, 12:11 PM UTC

  1. investigating Jul 15, 2025, 02:44 PM UTC

    Some users may encounter issues using the Portal Pay, Person to Person, or Account to Account apps. Our team is investigating and will provide additional details as they become available.

  2. identified Jul 15, 2025, 08:35 PM UTC

    We continue to see intermittent issues affecting users and are continuing to investigate. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.

  3. identified Jul 16, 2025, 06:20 PM UTC

    We are continuing to work on resolving the issue. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.

  4. monitoring Jul 17, 2025, 02:01 PM UTC

    A fix has been implemented and we are continuing to monitor.

  5. resolved Jul 18, 2025, 12:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 14, 2025 PortalPay Payments Unavailable 8h 30m Portal Pay

Started Jul 14, 2025, 07:16 PM UTC· resolved Jul 15, 2025, 03:46 AM UTC

  1. investigating Jul 14, 2025, 07:16 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 15, 2025, 03:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025 Customers may encounter issues using Portal Pay, Account to Account, or Person to Person apps 2h 43m Portal Pay, Account to Account Transfers, Person to Person Payments

Started Jul 01, 2025, 05:37 PM UTC· resolved Jul 01, 2025, 08:20 PM UTC

  1. investigating Jul 01, 2025, 05:37 PM UTC

    Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.

  2. monitoring Jul 01, 2025, 06:19 PM UTC

    A fix has been implemented and the team is currently monitoring all apps.

  3. resolved Jul 01, 2025, 08:20 PM UTC

    The issue has been resolved.

Read the full incident report →

Major June 26, 2025 Person to Person payment failures 4h 5m Billpay UI

Started Jun 26, 2025, 05:48 PM UTC· resolved Jun 26, 2025, 09:53 PM UTC

  1. investigating Jun 26, 2025, 05:48 PM UTC

    Our team is currently investigating an issue causing Person to Person payments to fail

  2. monitoring Jun 26, 2025, 08:01 PM UTC

    The team has deployed an update and is monitoring for any further payment failures.

  3. resolved Jun 26, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 4, 2025 Customers experiencing issues loading the bill pay application. 3h 16m Billpay UI

Started Jun 04, 2025, 06:01 PM UTC· resolved Jun 04, 2025, 09:18 PM UTC

  1. investigating Jun 04, 2025, 06:01 PM UTC

    Some users may encounter an error when loading the Bill Pay application. Our team is investigating and will provide additional details as they become available.

  2. monitoring Jun 04, 2025, 07:00 PM UTC

    A fix has been implemented and the team is continuing to monitor the situation.

  3. resolved Jun 04, 2025, 09:18 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor February 21, 2025 Some users may encounter an error when trying to enroll in Autobooks. 1h 21m Web App

Started Feb 21, 2025, 05:50 PM UTC· resolved Feb 21, 2025, 07:12 PM UTC

  1. investigating Feb 21, 2025, 05:50 PM UTC

    Our team is actively investigating and will provide an update as soon as possible.

  2. monitoring Feb 21, 2025, 06:18 PM UTC

    A fix has been implemented and the team is monitoring

  3. resolved Feb 21, 2025, 07:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025 Intermittent outage –

Started Feb 10, 2025, 09:15 PM UTC· resolved Feb 10, 2025, 09:15 PM UTC

  1. resolved Feb 10, 2025, 09:54 PM UTC

    We are experiencing an intermittent outage of our application.

  2. postmortem Feb 10, 2025, 09:55 PM UTC

    We have resolved the issue and are continuing to monitor.

Read the full incident report →