Australia Post Outage History

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Australia Post had 12 outages in the last 2 years totaling 14h 3m of downtime — averaging 0.5 incidents per month.

There were 12 Australia Post outages since June 6, 2025 totaling 14h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.developers.auspost.com.au

Major May 26, 2026

MyPost Business Payment incident.

Detected by Pingoru
May 26, 2026, 11:27 PM UTC
Resolved
May 27, 2026, 04:16 AM UTC
Duration
4h 48m
Affected: Payment
Timeline · 3 updates
  1. investigating May 26, 2026, 11:27 PM UTC

    We’re currently experiencing an issue that affects payments for MyPost Business services. We’re working to resolve this issue as a priority.

  2. monitoring May 26, 2026, 11:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 04:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Parcel Send Unplanned Outage

Detected by Pingoru
Apr 28, 2026, 09:21 PM UTC
Resolved
Apr 28, 2026, 10:05 PM UTC
Duration
44m
Affected: Label PrintingParcel Send
Timeline · 4 updates
  1. investigating Apr 28, 2026, 09:21 PM UTC

    Please note that we are currently experiencing an outage to Parcel Send Login Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

  2. monitoring Apr 28, 2026, 09:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 28, 2026, 09:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 28, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 6, 2026

Payment API Unplanned Outage

Detected by Pingoru
Jan 06, 2026, 10:22 PM UTC
Resolved
Jan 07, 2026, 12:12 AM UTC
Duration
1h 49m
Affected: Payment
Timeline · 3 updates
  1. investigating Jan 06, 2026, 10:22 PM UTC

    Please note that we are currently experiencing an outage to the MyPost Business Payment APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

  2. monitoring Jan 06, 2026, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

Payment Unplanned Outage

Detected by Pingoru
Dec 01, 2025, 12:00 AM UTC
Resolved
Dec 01, 2025, 12:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Dec 01, 2025, 12:55 AM UTC

    We experienced intermittent payment failures between 11:14am and 11:31am today. During this period, payments via MyPost Business (MPB), Credit Card, and PayPal may have failed. The issue has now been resolved, and all systems are functioning normally. We recommend customers retry their payments, which should now be successful.

Read the full incident report →

Notice November 9, 2025

Label Printing Unplanned Outage - 10th Nov, 2025

Detected by Pingoru
Nov 09, 2025, 11:49 PM UTC
Resolved
Nov 09, 2025, 11:58 PM UTC
Duration
8m
Affected: Label Print Service API (LPS)
Timeline · 2 updates
  1. investigating Nov 09, 2025, 11:49 PM UTC

    Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. resolved Nov 09, 2025, 11:58 PM UTC

    There is an Unplanned OUTAGE with label print service from 10:08 am Monday 10th Nov to 10:25 am Monday 10th Nov. The issue has been resolved. Australia Post apologise for any inconvenience caused.

Read the full incident report →

Minor September 22, 2025

Label Printing Unplanned Outage - 22nd Sep, 2025

Detected by Pingoru
Sep 22, 2025, 12:35 AM UTC
Resolved
Sep 22, 2025, 01:46 AM UTC
Duration
1h 10m
Affected: Label Printing
Timeline · 4 updates
  1. investigating Sep 22, 2025, 12:35 AM UTC

    Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. identified Sep 22, 2025, 12:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2025, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2025, 01:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

Shipping & Tracking APIs outage

Detected by Pingoru
Aug 06, 2025, 03:13 AM UTC
Resolved
Aug 06, 2025, 04:19 AM UTC
Duration
1h 6m
Affected: TrackingPricingPaymentLabel PrintingLodgementParcel Send
Timeline · 3 updates
  1. investigating Aug 06, 2025, 03:13 AM UTC

    We are currently experiencing technical issues that are impacting a number of our services including parcel lodgement and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. monitoring Aug 06, 2025, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 3, 2025

Shipping and Tracking API Degradation

Detected by Pingoru
Aug 03, 2025, 09:32 PM UTC
Resolved
Aug 04, 2025, 12:36 AM UTC
Duration
3h 4m
Affected: TrackingPricingPaymentLabel PrintingLodgementParcel SendPickup BookingOn Demand and Courier Services
Timeline · 7 updates
  1. investigating Aug 03, 2025, 09:32 PM UTC

    We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. investigating Aug 03, 2025, 10:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 03, 2025, 10:39 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 03, 2025, 11:04 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Aug 04, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Aug 04, 2025, 12:32 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Aug 04, 2025, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

API Degradation - 16th July, 2025

Detected by Pingoru
Jul 17, 2025, 12:10 AM UTC
Resolved
Jul 16, 2025, 06:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Jul 17, 2025, 12:10 AM UTC

    We experienced technical issues with Shipping & Tracking APIs between Wednesday 16 July 4:00pm AEST to 4:07pm AEST , which have now been resolved. We apologise for any inconvenience this may have caused.

Read the full incident report →

Minor July 11, 2025

API Degradation - 11th July, 2025

Detected by Pingoru
Jul 11, 2025, 05:34 AM UTC
Resolved
Jul 11, 2025, 06:18 AM UTC
Duration
44m
Affected: TrackingPricingLabel PrintingLodgementParcel Send
Timeline · 4 updates
  1. investigating Jul 11, 2025, 05:34 AM UTC

    We are currently experiencing technical issues with international shipment creation. We are working to resolve this problem and apologise for any inconvenience.

  2. identified Jul 11, 2025, 06:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2025, 06:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2025, 06:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 10, 2025

Tracking update delay

Detected by Pingoru
Jun 10, 2025, 02:05 AM UTC
Resolved
Jun 01, 2025, 02:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Jun 10, 2025, 02:05 AM UTC

    Between 2–4 June, we experienced a delay in processing tracking updates due to a temporary issue, which caused events submitted on 2 June to be processed later than expected. This resulted in delayed tracking visibility for some shipments. The issue was fully resolved on 4 June, and all affected updates have since been processed.

Read the full incident report →

Major June 6, 2025

Developer Testbed Degradation - 6th June, 2025

Detected by Pingoru
Jun 06, 2025, 01:51 AM UTC
Resolved
Jun 06, 2025, 02:17 AM UTC
Duration
26m
Affected: Developer Test Bed
Timeline · 4 updates
  1. investigating Jun 06, 2025, 01:51 AM UTC

    We are currently experiencing technical issues that are intermittently impacting Developer Test Bed. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. identified Jun 06, 2025, 02:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 02:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2025, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →