Australia Post Outage History

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Australia Post had 21 outages in the last 2 years totaling 124h 15m of downtime — averaging 0.9 incidents per month.

There were 21 Australia Post outages since June 11, 2024 totaling 124h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.developers.auspost.com.au

Notice April 28, 2026

Parcel Send Unplanned Outage

Detected by Pingoru
Apr 28, 2026, 09:21 PM UTC
Resolved
Apr 28, 2026, 10:05 PM UTC
Duration
44m
Affected: Label PrintingParcel Send
Timeline · 4 updates
  1. investigating Apr 28, 2026, 09:21 PM UTC

    Please note that we are currently experiencing an outage to Parcel Send Login Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

  2. monitoring Apr 28, 2026, 09:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 28, 2026, 09:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 28, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 6, 2026

Payment API Unplanned Outage

Detected by Pingoru
Jan 06, 2026, 10:22 PM UTC
Resolved
Jan 07, 2026, 12:12 AM UTC
Duration
1h 49m
Affected: Payment
Timeline · 3 updates
  1. investigating Jan 06, 2026, 10:22 PM UTC

    Please note that we are currently experiencing an outage to the MyPost Business Payment APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

  2. monitoring Jan 06, 2026, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

Payment Unplanned Outage

Detected by Pingoru
Dec 01, 2025, 12:00 AM UTC
Resolved
Dec 01, 2025, 12:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 01, 2025, 12:55 AM UTC

    We experienced intermittent payment failures between 11:14am and 11:31am today. During this period, payments via MyPost Business (MPB), Credit Card, and PayPal may have failed. The issue has now been resolved, and all systems are functioning normally. We recommend customers retry their payments, which should now be successful.

Read the full incident report →

Notice November 9, 2025

Label Printing Unplanned Outage - 10th Nov, 2025

Detected by Pingoru
Nov 09, 2025, 11:49 PM UTC
Resolved
Nov 09, 2025, 11:58 PM UTC
Duration
8m
Affected: Label Print Service API (LPS)
Timeline · 2 updates
  1. investigating Nov 09, 2025, 11:49 PM UTC

    Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. resolved Nov 09, 2025, 11:58 PM UTC

    There is an Unplanned OUTAGE with label print service from 10:08 am Monday 10th Nov to 10:25 am Monday 10th Nov. The issue has been resolved. Australia Post apologise for any inconvenience caused.

Read the full incident report →

Minor September 22, 2025

Label Printing Unplanned Outage - 22nd Sep, 2025

Detected by Pingoru
Sep 22, 2025, 12:35 AM UTC
Resolved
Sep 22, 2025, 01:46 AM UTC
Duration
1h 10m
Affected: Label Printing
Timeline · 4 updates
  1. investigating Sep 22, 2025, 12:35 AM UTC

    Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. identified Sep 22, 2025, 12:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2025, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2025, 01:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

Shipping & Tracking APIs outage

Detected by Pingoru
Aug 06, 2025, 03:13 AM UTC
Resolved
Aug 06, 2025, 04:19 AM UTC
Duration
1h 6m
Affected: TrackingPricingPaymentLabel PrintingLodgementParcel Send
Timeline · 3 updates
  1. investigating Aug 06, 2025, 03:13 AM UTC

    We are currently experiencing technical issues that are impacting a number of our services including parcel lodgement and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. monitoring Aug 06, 2025, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 3, 2025

Shipping and Tracking API Degradation

Detected by Pingoru
Aug 03, 2025, 09:32 PM UTC
Resolved
Aug 04, 2025, 12:36 AM UTC
Duration
3h 4m
Affected: TrackingPricingPaymentLabel PrintingLodgementParcel SendPickup BookingOn Demand and Courier Services
Timeline · 7 updates
  1. investigating Aug 03, 2025, 09:32 PM UTC

    We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. investigating Aug 03, 2025, 10:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 03, 2025, 10:39 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 03, 2025, 11:04 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Aug 04, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Aug 04, 2025, 12:32 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Aug 04, 2025, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

API Degradation - 16th July, 2025

Detected by Pingoru
Jul 17, 2025, 12:10 AM UTC
Resolved
Jul 16, 2025, 06:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 17, 2025, 12:10 AM UTC

    We experienced technical issues with Shipping & Tracking APIs between Wednesday 16 July 4:00pm AEST to 4:07pm AEST , which have now been resolved. We apologise for any inconvenience this may have caused.

Read the full incident report →

Minor July 11, 2025

API Degradation - 11th July, 2025

Detected by Pingoru
Jul 11, 2025, 05:34 AM UTC
Resolved
Jul 11, 2025, 06:18 AM UTC
Duration
44m
Affected: TrackingPricingLabel PrintingLodgementParcel Send
Timeline · 4 updates
  1. investigating Jul 11, 2025, 05:34 AM UTC

    We are currently experiencing technical issues with international shipment creation. We are working to resolve this problem and apologise for any inconvenience.

  2. identified Jul 11, 2025, 06:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2025, 06:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2025, 06:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 10, 2025

Tracking update delay

Detected by Pingoru
Jun 10, 2025, 02:05 AM UTC
Resolved
Jun 01, 2025, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 10, 2025, 02:05 AM UTC

    Between 2–4 June, we experienced a delay in processing tracking updates due to a temporary issue, which caused events submitted on 2 June to be processed later than expected. This resulted in delayed tracking visibility for some shipments. The issue was fully resolved on 4 June, and all affected updates have since been processed.

Read the full incident report →

Major June 6, 2025

Developer Testbed Degradation - 6th June, 2025

Detected by Pingoru
Jun 06, 2025, 01:51 AM UTC
Resolved
Jun 06, 2025, 02:17 AM UTC
Duration
26m
Affected: Developer Test Bed
Timeline · 4 updates
  1. investigating Jun 06, 2025, 01:51 AM UTC

    We are currently experiencing technical issues that are intermittently impacting Developer Test Bed. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. identified Jun 06, 2025, 02:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 02:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2025, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2025

Delivery Choices Services outage

Detected by Pingoru
May 27, 2025, 10:50 PM UTC
Resolved
May 27, 2025, 10:50 PM UTC
Duration
34s
Affected: DeliveryDates_v1DeliveryTimeslots_v1PostcodeCapability_v1RescheduleFees_v1CustomerCollectionPoints_v1Tracking_v1
Timeline · 2 updates
  1. investigating May 27, 2025, 10:50 PM UTC

    There was a temporary outage to Delivery Choices Services from 27 May 2025 6:41pm to 27 May 2025 7:18pm. We sincerely apologise for any inconvenience.

  2. resolved May 27, 2025, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2025

Credit Card Payment Not Available

Detected by Pingoru
Apr 14, 2025, 01:17 AM UTC
Resolved
Apr 14, 2025, 01:39 AM UTC
Duration
21m
Affected: Payment
Timeline · 2 updates
  1. investigating Apr 14, 2025, 01:17 AM UTC

    We are experiencing an issue with MyPost Business credit card payments from 10:30 AM Monday, April 14. PayPal payments are not impacted. Our team is actively investigating the issue. We apologize for any inconvenience and appreciate your patience.

  2. resolved Apr 14, 2025, 01:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2025

Delivery Choice Tracking APIs Degraded Performance

Detected by Pingoru
Mar 04, 2025, 10:33 PM UTC
Resolved
Mar 05, 2025, 03:29 AM UTC
Duration
4h 56m
Affected: Tracking_v1
Timeline · 3 updates
  1. investigating Mar 04, 2025, 10:33 PM UTC

    We are currently experiencing degraded performance with our Delivery Choice Tracking APIs. Our team is actively investigating the issue and working to resolve it as quickly as possible.

  2. monitoring Mar 04, 2025, 11:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2025, 03:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 14, 2025

Credit Card Payment Outage

Detected by Pingoru
Feb 14, 2025, 10:20 PM UTC
Resolved
Feb 16, 2025, 08:10 AM UTC
Duration
1d 9h
Affected: Payment
Timeline · 4 updates
  1. investigating Feb 14, 2025, 10:20 PM UTC

    We are currently experiencing technical difficulties with Credit Card payment. Until the issue is resolved, we recommend paying by PayPal for your orders. We apologise for any inconvenience.

  2. monitoring Feb 14, 2025, 11:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 15, 2025, 02:41 AM UTC

    Services are being restored after a recent issue affecting online payments. There may be intermittent issues while these updates occur. Thanks for your patience.

  4. resolved Feb 16, 2025, 08:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2025

API and Parcel send Degradation - 20th Jan 2025

Detected by Pingoru
Jan 20, 2025, 03:07 AM UTC
Resolved
Jan 20, 2025, 11:19 PM UTC
Duration
20h 11m
Affected: PricingLabel PrintingLodgementParcel Send
Timeline · 2 updates
  1. monitoring Jan 20, 2025, 03:07 AM UTC

    We are currently experiencing technical issues that are intermittently impacting some of our services including parcel send and lodgements. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. resolved Jan 20, 2025, 11:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2024

INC2455027

Detected by Pingoru
Sep 26, 2024, 12:07 AM UTC
Resolved
Sep 26, 2024, 02:30 AM UTC
Duration
2h 22m
Affected: Parcel Send
Timeline · 4 updates
  1. investigating Sep 26, 2024, 12:07 AM UTC

    Please note that we are currently experiencing an outage to Parcel Send UI. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. investigating Sep 26, 2024, 02:02 AM UTC

    "Update - Parcel Send UI shipment functionality has been restored and is continuing to be monitored. For shipments created before 11am, please refresh your browser session. Shipments created after 11am are not affected."

  3. monitoring Sep 26, 2024, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2024, 02:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2024

Tracking APIs Degraded Performance

Detected by Pingoru
Aug 25, 2024, 04:15 PM UTC
Resolved
Aug 26, 2024, 09:34 PM UTC
Duration
1d 5h
Affected: TrackingTracking_v1
Timeline · 5 updates
  1. investigating Aug 26, 2024, 12:52 AM UTC

    Please note that we are currently experiencing degradation to the Tracking API and Delivery Choice APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Users may observe alternative tracking descriptions (values) in a small number of responses provided by the Track Item API while we work to remediate the incident.

  2. investigating Aug 26, 2024, 04:22 AM UTC

    Please note that we are currently experiencing degradation to the Tracking API and Delivery Choice APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Users may observe alternative tracking descriptions (values) in a small number of responses provided by the Track Item API while we work to remediate the incident.

  3. investigating Aug 26, 2024, 04:22 AM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 26, 2024, 04:24 AM UTC

    We are continuing to investigate this issue.

  5. resolved Aug 26, 2024, 09:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 18, 2024

Tracking Unplanned Outage - 19th Aug, 2024

Detected by Pingoru
Aug 18, 2024, 09:54 PM UTC
Resolved
Aug 19, 2024, 04:27 AM UTC
Duration
6h 33m
Affected: TrackingTracking_v1
Timeline · 3 updates
  1. investigating Aug 18, 2024, 09:54 PM UTC

    Please note that we are currently experiencing an outage to the Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. identified Aug 18, 2024, 11:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 19, 2024, 04:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 4, 2024

Label Printing Unplanned Outage

Detected by Pingoru
Aug 04, 2024, 10:54 PM UTC
Resolved
Aug 04, 2024, 11:01 PM UTC
Duration
7m
Affected: Label PrintingParcel Send
Timeline · 3 updates
  1. investigating Aug 04, 2024, 10:54 PM UTC

    Please note that we are currently experiencing degraded performance on Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. monitoring Aug 04, 2024, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2024, 11:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2024

Pickup, Label Printing & Tracking APIs outage - 11th June, 2024

Detected by Pingoru
Jun 11, 2024, 06:25 AM UTC
Resolved
Jun 11, 2024, 11:44 PM UTC
Duration
17h 19m
Affected: TrackingLabel PrintingPickup Booking
Timeline · 4 updates
  1. investigating Jun 11, 2024, 06:25 AM UTC

    We are currently experiencing technical issues that are impacting Pickup, Label Printing and Tracking services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. investigating Jun 11, 2024, 06:29 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2024, 08:16 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 11, 2024, 11:44 PM UTC

    This incident has been resolved.

Read the full incident report →