Intermittent API Latency

Update timeline

1. investigating Mar 16, 2026, 10:11 PM UTC

   Status: Investigating We are currently experiencing intermittent latency spikes across our APIs. Initial investigation indicates the issue is caused by a third-party dependency. Our team is actively investigating and is in contact with the third-party vendor. Affected components API (Degraded performance)

2. investigating Mar 16, 2026, 10:43 PM UTC

   Status: Investigating Our team remains actively engaged on this issue. No resolution yet, but investigation is ongoing Affected components API (Degraded performance)

3. investigating Mar 16, 2026, 11:15 PM UTC

   Status: Investigating No updates at this time — investigation is ongoing. Affected components API (Degraded performance)

4. monitoring Mar 16, 2026, 11:45 PM UTC

   Status: Monitoring The team has implemented a fix. We will continue to monitor the situation and provide updates as needed. Affected components API (Degraded performance)

5. monitoring Mar 16, 2026, 11:50 PM UTC

   Status: Monitoring The API is performing as expected, we are continuing to monitor. Affected components API (Operational)

6. resolved Mar 17, 2026, 10:38 PM UTC

   Status: Resolved We have identified the issue and implemented a fix. All API response times are back to normal. Affected components API (Operational)