Atomic Access incident

Alert - Atomic Network - International Upstream 1

Minor Resolved

Atomic Access experienced a minor incident on May 13, 2026 affecting 🚠 Upstream Networks (🌍 IP Transit 1), lasting 7d 18h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 02:30 PM UTC
Resolved
May 21, 2026, 09:09 AM UTC
Duration
7d 18h
Detected by Pingoru
May 13, 2026, 02:30 PM UTC

Affected components

🚠 Upstream Networks (🌍 IP Transit 1)

Update timeline

  1. investigating May 13, 2026, 02:30 PM UTC

    We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream.

  2. monitoring May 13, 2026, 02:31 PM UTC

    We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream.