Atlassian Partners incident

Major outage affecting all purchasing systems

Atlassian Partners experienced a notice incident on September 30, 2019, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started: Sep 30, 2019, 05:40 PM UTC
Resolved: Sep 30, 2019, 07:37 PM UTC
Duration: 1h 56m
Detected by Pingoru: Sep 30, 2019, 05:40 PM UTC

Update timeline

investigating Sep 30, 2019, 05:40 PM UTC

We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.
monitoring Sep 30, 2019, 07:23 PM UTC

Service has been restored, we are continuing to monitor the situation for any regression.
resolved Sep 30, 2019, 07:37 PM UTC

This incident has been resolved