Atlassian Partners incident

Unable to access Analytics dashboard (Tableau) in Partner Business Center

Critical Resolved View vendor source →

Atlassian Partners experienced a critical incident on July 6, 2023 affecting Partner Portal dashboard, lasting 11d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 10:37 AM UTC
Resolved
Jul 18, 2023, 04:17 AM UTC
Duration
11d 17h
Detected by Pingoru
Jul 06, 2023, 10:37 AM UTC

Affected components

Partner Portal dashboard

Update timeline

  1. investigating Jul 06, 2023, 10:37 AM UTC

    We are experiencing an outage which is impacting the access to the partner portal dashboards embedded in Salesforce. The team is actively working towards resolving the issue. We will keep you posted!

  2. monitoring Jul 06, 2023, 04:55 PM UTC

    The fix has been applied and we are currently validating the dashboard accessibility.

  3. monitoring Jul 18, 2023, 04:16 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 18, 2023, 04:17 AM UTC

    This incident has been resolved.