Atlassian Developer incident

Forge App Invocations failing intermittently

Major Resolved View vendor source →

Atlassian Developer experienced a major incident on September 8, 2025 affecting Bitbucket Cloud APIs and Confluence Cloud APIs and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 10:05 AM UTC
Resolved
Sep 08, 2025, 10:05 AM UTC
Duration
—
Detected by Pingoru
Sep 08, 2025, 10:05 AM UTC

Affected components

Bitbucket Cloud APIsConfluence Cloud APIsAtlassian Support contact formJira Cloud APIsDeveloper communityDeveloper service deskProduct EventsMarketplace service deskUser APIsWebhooks

Update timeline

  1. investigating Sep 08, 2025, 07:44 AM UTC

    We are investigating an issue where app invocations are intermittently failing primarily in Eu-Central at around 6:41 am UTC. Apps will not work correctly during this time. We will update once this issue is resolved.

  2. identified Sep 08, 2025, 07:58 AM UTC

    The issue has been identified and is being fixed.

  3. monitoring Sep 08, 2025, 08:06 AM UTC

    A Fix has been implemented and we are monitoring the results

  4. resolved Sep 08, 2025, 10:05 AM UTC

    This incident is resolved now. Between 6:30 AM and 8:35 AM UTC on September 8th, there was an issue with one of the dependent vendor services, due to which invocations were intermittently failing, primarily in the EU-CENTRAL-1 Region. This issue is fixed now.