Atlassian Developer incident

Intermittent 500 errors on Confluence endpoint /wiki/api/v2/spaces/properties

Major Resolved View vendor source →

Atlassian Developer experienced a major incident on September 12, 2025 affecting Confluence Cloud APIs, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 08:14 AM UTC
Resolved
Sep 12, 2025, 11:56 AM UTC
Duration
3h 41m
Detected by Pingoru
Sep 12, 2025, 08:14 AM UTC

Affected components

Confluence Cloud APIs

Update timeline

  1. investigating Sep 12, 2025, 08:14 AM UTC

    We are aware of an issue affecting one of our Confluence API Endpoints /wiki/api/v2/spaces/properties , causing it to return a 500 status code. Impact started on Thursday 11 September at 7.45 PM (UTC). Our team is investigating this issue with urgency and will provide further updates throughout the investigation. We will provide an update within the next hour.

  2. investigating Sep 12, 2025, 09:41 AM UTC

    We have potentially identified the issue but verification is still ongoing. We will provide another update in an hour.

  3. identified Sep 12, 2025, 10:44 AM UTC

    We have produced a fix and are releasing the changes into production. Expected resolution in 1 hour.

  4. resolved Sep 12, 2025, 11:56 AM UTC

    Changes have landed in production at 11:40 AM (UTC). The issue is resolved and the endpoint is now operating normally.