Atlassian Developer incident

Forge app user OAuth consent prompt being shown unnecessarily

Major Resolved View vendor source →

Atlassian Developer experienced a major incident on October 3, 2025 affecting End-user consent, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 03:43 AM UTC
Resolved
Oct 03, 2025, 06:24 AM UTC
Duration
2h 40m
Detected by Pingoru
Oct 03, 2025, 03:43 AM UTC

Affected components

End-user consent

Update timeline

  1. identified Oct 03, 2025, 03:43 AM UTC

    We are currently experiencing an issue where some Forge app users are seeing unexpected Allow access OAuth consent prompts when first using the app UI. There is no security impact; affected users can proceed by approving the prompt and continue using the app normally. This primarily affects apps that use auto‑consent with UI, including newly installed apps and upgraded apps where permissions changed and the user does not already have a consent grant. Our engineering team has identified the cause and is deploying a fix. We will provide our next update by 06:00 UTC. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Oct 03, 2025, 06:04 AM UTC

    We identified the root cause of the unexpected Allow access prompts in Forge app UI and have mitigated the problem. We are now monitoring closely.

  3. resolved Oct 03, 2025, 06:24 AM UTC

    Between 29 Sep 2025 07:10 UTC and 03 Oct 2025 06:00 UTC, some customers experienced unexpected Allow access OAuth consent prompts when using the Forge app UI. The issue has been resolved, and the service is operating normally.