Atlassian Developer incident

Degradation in forge logs availability

Atlassian Developer experienced a major incident on November 10, 2025 affecting Bitbucket Cloud APIs and App listing management and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started: Nov 10, 2025, 10:41 AM UTC
Resolved: Nov 10, 2025, 02:03 PM UTC
Duration: 3h 21m
Detected by Pingoru: Nov 10, 2025, 10:41 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

investigating Nov 10, 2025, 10:41 AM UTC

Impact Customers may experience degraded performance navigating logs, as there is an issue with log ingestion that could manifest as delays or incomplete data being visible. Current Status Support teams are actively engaged in diagnosing the situation and planning the steps necessary for service restoration. Next Steps The incident management team is focused on identifying the root cause of the performance degradation and implementing measures to restore normal operations. The next update will be communicated in 60 minutes or when an important milestone is reached.
resolved Nov 10, 2025, 02:03 PM UTC

Impact Customers experienced degraded performance in log ingestion services affecting the Ecosystem, particularly the Forge platform. Due to this issue, accessing logs ingested from the morning of the incident (starting 06:00 UTC) was impacted, leading to delays or incomplete data visibility through the Dev Console and related channels. Current Status This incident has been resolved, and Forge Logs are back in operational mode.