Atlassian Developer incident

Forge billing subscriptions cancelled for some apps

Major Resolved View vendor source →

Atlassian Developer experienced a major incident on February 16, 2026 affecting Developer console, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 11:24 AM UTC
Resolved
Feb 19, 2026, 05:12 PM UTC
Duration
3d 5h
Detected by Pingoru
Feb 16, 2026, 11:24 AM UTC

Affected components

Developer console

Update timeline

  1. investigating Feb 16, 2026, 11:24 AM UTC

    Some Forge app billing admins may have received subscription cancellation emails, but we want to assure you that there is no disruption or impact to the functioning of your Forge apps, your apps will continue to operate as normal. Our team is actively working to reactivate any affected subscriptions. To help prevent any future interruptions, we kindly request that admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.

  2. identified Feb 16, 2026, 11:27 AM UTC

    Some Forge app billing admins may have received subscription cancellation emails, but we want to assure you that there is no disruption or impact to the functioning of your Forge apps, your apps will continue to operate as normal. Our team is actively working to reactivate any affected subscriptions. To help prevent any future interruptions, we kindly request that admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.

  3. resolved Feb 19, 2026, 05:12 PM UTC

    We have now reactivated all subscriptions that were previously cancelled. Impacted users may have received email notifications confirming this change. There has been no impact to the functioning of the app, it should continue to work as expected. To help prevent any future interruptions, we kindly request that billing admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.