Astronomer incident

Platform Log ingestion issue

Minor Resolved

Astronomer experienced a minor incident on July 30, 2026, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 04:02 PM UTC
Resolved
Jul 30, 2026, 10:38 PM UTC
Duration
6h 35m
Detected by Pingoru
Jul 30, 2026, 04:02 PM UTC

Update timeline

  1. investigating Jul 30, 2026, 04:02 PM UTC

    We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.

  2. investigating Jul 30, 2026, 04:33 PM UTC

    We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.

  3. identified Jul 30, 2026, 06:03 PM UTC

    We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.

  4. identified Jul 30, 2026, 06:43 PM UTC

    We are continuing to investigate and monitor this issue.

  5. monitoring Jul 30, 2026, 07:06 PM UTC

    We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI

  6. monitoring Jul 30, 2026, 08:05 PM UTC

    We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.

  7. monitoring Jul 30, 2026, 09:47 PM UTC

    We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.

  8. resolved Jul 30, 2026, 10:38 PM UTC

    Ingestion lag is back at baseline