Platform Log ingestion issue
Timeline · 8 updates
- investigating Jul 30, 2026, 04:02 PM UTC
We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.
- investigating Jul 30, 2026, 04:33 PM UTC
We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.
- identified Jul 30, 2026, 06:03 PM UTC
We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.
- identified Jul 30, 2026, 06:43 PM UTC
We are continuing to investigate and monitor this issue.
- monitoring Jul 30, 2026, 07:06 PM UTC
We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI
- monitoring Jul 30, 2026, 08:05 PM UTC
We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.
- monitoring Jul 30, 2026, 09:47 PM UTC
We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.
- resolved Jul 30, 2026, 10:38 PM UTC
Ingestion lag is back at baseline