Assembled incident

Degraded Voice performance due to upstream provider errors

Minor Resolved View vendor source →

Assembled experienced a minor incident on July 9, 2025 affecting Voice, lasting 6s. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 09:42 PM UTC
Resolved
Jul 09, 2025, 09:42 PM UTC
Duration
6s
Detected by Pingoru
Jul 09, 2025, 09:42 PM UTC

Affected components

Voice

Update timeline

  1. investigating Jul 09, 2025, 09:30 PM UTC

    We are seeing intermittent errors from an upstream provider - we will be forwarding all calls from our Voice AI to live agents.

  2. investigating Jul 09, 2025, 09:42 PM UTC

    We've reenabled our voice agent to start accepting calls again

  3. resolved Jul 09, 2025, 10:05 PM UTC

    This incident has been resolved.