Assembled experienced a major incident on February 26, 2026 affecting AI Products, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
AI Products
Update timeline
- identified Feb 26, 2026, 10:31 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 26, 2026, 10:37 PM UTC
From 1:32 PM to 5:30 PM EST, AI chat responses were intermittently failing to retrieve knowledge base content when responding to users. We have identified and resolved the issue, and will be completing a postmortem to prevent recurrence.
- resolved Feb 26, 2026, 10:58 PM UTC
This incident has been resolved.