Assembled incident
Increased API latency, temporarily routing voice calls to live agents
Assembled experienced a notice incident on July 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 20, 2026, 03:49 PM UTC
Increased load in API requests affected our APIs and Voice services, leading to increased latency. For voice, we temporarily diverted traffic to live agents as we investigated and resolved.