AspirEDU experienced a minor incident on December 2, 2016, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 02, 2016, 01:36 PM UTC
Our retrieval process for Instructor Insight is running behind today due to a change that we made to our servers late yesterday. The dashboards are operational, but are reflecting the data from yesterday's retrieval. We are working diligently to properly address this issue as soon as possible. We apologize for this inconvenience and appreciate your patience.
- resolved Dec 02, 2016, 04:26 PM UTC
Instructor Insight updates have been completed for all clients. Our team has identified the cause of the delay and are currently taking steps to avoid such an occurrence in the future.