AspirEDU incident

Intermittent outages for Dropout Detective, Grade Guardian, and Instructor Insight

Notice Resolved View vendor source →

AspirEDU experienced a notice incident on February 24, 2022 affecting Dropout Detective/Grade Guardian and Instructor Insight, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 05:10 PM UTC
Resolved
Feb 24, 2022, 05:48 PM UTC
Duration
37m
Detected by Pingoru
Feb 24, 2022, 05:10 PM UTC

Affected components

Dropout Detective/Grade GuardianInstructor Insight

Update timeline

  1. investigating Feb 24, 2022, 05:10 PM UTC

    Our cloud providers, Heroku and Amazon Web Services, are having significant outages at the moment. This means you may not be able to access our services until they resolve the issues. We have no reason to believe there is any problem with data - only that the webpages cannot be accessed.

  2. resolved Feb 24, 2022, 05:48 PM UTC

    Our cloud providers appear to be up and running. We will continue to monitor for further issues.