AspirEDU incident

Unexpected downtime

Major Resolved View vendor source →

AspirEDU experienced a major incident on February 24, 2022 affecting Dropout Detective/Grade Guardian and Instructor Insight, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 05:12 PM UTC
Resolved
Feb 24, 2022, 05:48 PM UTC
Duration
36m
Detected by Pingoru
Feb 24, 2022, 05:12 PM UTC

Affected components

Dropout Detective/Grade GuardianInstructor Insight

Update timeline

  1. identified Feb 24, 2022, 05:12 PM UTC

    We are currently experiencing unexpected downtime due to an Amazon Web Services outage that is affecting our hosting provider, Heroku. We are monitoring the situation and will provide updates as more information becomes available. Thank you for your understanding.

  2. resolved Feb 24, 2022, 05:48 PM UTC

    Our cloud providers appear to be up and running. We will continue to monitor for further issues.