AspirEDU incident

Intermittent access to Dropout Detective/Grade Guardian

Major Resolved View vendor source →

AspirEDU experienced a major incident on November 8, 2023 affecting Dropout Detective/Grade Guardian and Instructor Insight, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 03:48 PM UTC
Resolved
Nov 08, 2023, 05:12 PM UTC
Duration
1h 23m
Detected by Pingoru
Nov 08, 2023, 03:48 PM UTC

Affected components

Dropout Detective/Grade GuardianInstructor Insight

Update timeline

  1. investigating Nov 08, 2023, 03:48 PM UTC

    One of our third-party providers is experiencing an outage at the moment. This is causing intermittent issues with our service.

  2. identified Nov 08, 2023, 04:18 PM UTC

    Our third-party provider has identified the issue and is working on a resolution.

  3. resolved Nov 08, 2023, 05:12 PM UTC

    All is operational. We will continue to monitor.