Aspire Software incident

Aspire Core Search Functionality Experiencing Slowness

Minor Resolved View vendor source →

Aspire Software experienced a minor incident on August 5, 2025 affecting Aspire Core, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 06:36 PM UTC
Resolved
Aug 05, 2025, 06:55 PM UTC
Duration
19m
Detected by Pingoru
Aug 05, 2025, 06:36 PM UTC

Affected components

Aspire Core

Update timeline

  1. identified Aug 05, 2025, 06:36 PM UTC

    We’re currently experiencing issues with slowness and unresponsiveness for some customers, specifically with search functionality. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.

  2. resolved Aug 05, 2025, 06:55 PM UTC

    Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.