AskCody incident
Degraded Performance: Visitors Add-in (Delegate Senarios)
AskCody experienced a minor incident on February 23, 2023 affecting Outlook Add-in and Outlook Add-in, lasting 21d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2023, 10:41 AM UTC
In delegate senarios (adding a guest on behalf of someone else), users cannot select themselves to be notified, in the Visitors Add-in, in the Windows Outlook Client. We are currently investigating the issue. As a temporary workaround, Outlook on the Web can be used. Mac users are not affected.
- identified Mar 13, 2023, 08:53 AM UTC
Our Development Team has identified the cause of the issue and are actively working on a solution.
- monitoring Mar 15, 2023, 09:54 AM UTC
We have implemented a solution and are currently monitoring the performance. In delegate senarios (adding a guest on behalf of someone else), users should now be able select themselves to be notified, when using the Visitors Add-in, in the Windows Outlook Client.
- resolved Mar 16, 2023, 01:37 PM UTC
After monitoring the implemented solution, the issue related to the degraded performance has been resolved.