AskCody incident

[Global] Degraded Performance - Workplace Central, Maps, All Bookings

Minor Resolved View vendor source →

AskCody experienced a minor incident on April 21, 2026 affecting Workplace Central and Workplace Central, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 10:49 AM UTC
Resolved
Apr 23, 2026, 06:59 AM UTC
Duration
1d 20h
Detected by Pingoru
Apr 21, 2026, 10:49 AM UTC

Affected components

Workplace CentralWorkplace Central

Update timeline

  1. investigating Apr 21, 2026, 10:49 AM UTC

    Affected Users: Workplace Central, Maps, All Bookings Region: Global We are currently experiencing issues with Workplace Central, Maps, All Bookings and are now investigating the impact. Users may experience this issue as locations not loading and slow response times. As a temporary workaround, users can reload the page or open it in a new browser window. The next update will be provided as soon as possible.

  2. monitoring Apr 21, 2026, 01:10 PM UTC

    We have identified the issue being a faulty DB configuration. A fix has been applied and we are monitoring the platform.

  3. resolved Apr 23, 2026, 06:59 AM UTC

    The incident has been resolved and the affected components are operational again.