AskCody incident
EU & Asia-Pacific: Degraded Performance - Azure AD Integration and Workplace Central
AskCody experienced a minor incident on June 13, 2023 affecting Azure AD Integration and Workplace Central, lasting 6d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 02:20 PM UTC
We are currently investigating this issue.
- monitoring Jun 13, 2023, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2023, 12:06 PM UTC
Affected Users: Central Portal Users and Owner Role Region: Europe and Asia-Pacific Customers After monitoring the implemented solution for the past week, the degraded performance related to Azure AD Integration and Workplace Central has been resolved, and the incident will now be closed. The issue may have been experienced as pages failing to load, presenting a Failed to Fetch error message on pages such as Workplace Central. If you continue to experience any issues, please do not hesitate to reach out to [email protected]. Degraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.