AskCody incident

Infrastructure maintenance

Minor Resolved View vendor source →

AskCody experienced a minor incident on October 26, 2023 affecting Outlook Add-in and Outlook Add-in and 1 more component, lasting 10d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 03:09 PM UTC
Resolved
Nov 06, 2023, 08:15 AM UTC
Duration
10d 17h
Detected by Pingoru
Oct 26, 2023, 03:09 PM UTC

Affected components

Outlook Add-inOutlook Add-inOutlook Add-inPower BI DashboardOutlook Add-inOutlook Add-inOutlook Add-inPower BI DashboardOutgoing EmailVisitor Management Portal

Update timeline

  1. monitoring Oct 26, 2023, 03:09 PM UTC

    Date: November 3rd, 2023 Maintenance window: We will be upgrading parts of our infrastructure to ensure continued reliability of our services. During this time you may experience intermittent disruptions of service and/or degraded performance levels. Service window for North America: EST 2 AM - 7 AM Service window for Europe & Australia: CET 5 PM - 10 PM

  2. resolved Nov 06, 2023, 08:15 AM UTC

    This incident has been resolved.