AskCody incident

Degraded Performance - Workplace Central

Notice Resolved View vendor source →

AskCody experienced a notice incident on December 21, 2023 affecting Workplace Central and Workplace Central, lasting 80d 21h. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2023, 01:25 PM UTC
Resolved
Mar 11, 2024, 11:03 AM UTC
Duration
80d 21h
Detected by Pingoru
Dec 21, 2023, 01:25 PM UTC

Affected components

Workplace CentralWorkplace Central

Update timeline

  1. investigating Dec 21, 2023, 01:25 PM UTC

    Affected Users: Workplace Central Full Rescheduler Access users Region: Global We are currently experiences loading challenges on Workplace Central in some specific cases, and due to this we are putting it in Degraded Performance, while we investigate and resolve the matter. Users may experience errors or challenges when moving meetings in Central Workplace. The next update will be provided as soon as possible Degraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.

  2. monitoring Jan 31, 2024, 10:54 AM UTC

    Affected Users: Workplace Central Full Rescheduler Access users Region: Global We have implemented a solution for the issueand are currently monitoring the performance.

  3. resolved Mar 11, 2024, 11:03 AM UTC

    This incident has been resolved.