AskCody incident

[EU] Workplace Central partial outage

Major Resolved View vendor source →

AskCody experienced a major incident on July 24, 2024 affecting Workplace Central, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 09:36 AM UTC
Resolved
Jul 24, 2024, 12:51 PM UTC
Duration
3h 14m
Detected by Pingoru
Jul 24, 2024, 09:36 AM UTC

Affected components

Workplace Central

Update timeline

  1. investigating Jul 24, 2024, 09:36 AM UTC

    Users might experience 404 while working with Workplace Central. All other components are operational. Refreshing the page can potentially fix it. Currently investigating the root of the problem.

  2. monitoring Jul 24, 2024, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2024, 12:51 PM UTC

    This incident has been resolved.