AskCody experienced a major incident on July 30, 2024 affecting Outlook Add-in and Outlook Add-in and 1 more component, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 02:28 PM UTC
All customers on the US Platform are affected. Our services are affected by the issue posted by Microsoft: https://azure.status.microsoft/en-us/status We are currently experiencing a partial outage in the AskCody Management Portal as well as the add-ins, and are investigating the issue.
- monitoring Jul 31, 2024, 06:57 AM UTC
The issue posted by Microsoft has been resolved, and all our Services are again accessible: https://azure.status.microsoft/en-us/status We will continue to monitor the solution.
- resolved Aug 01, 2024, 08:02 AM UTC
The incident has been resolved and Microsoft has posted a Post Incident Reviews. For more information please refer to the Azure status page: https://azure.status.microsoft/en-us/status/history/