AskCody incident

EU Platform: Degraded Performance for Workplace Central

Minor Resolved View vendor source →

AskCody experienced a minor incident on August 5, 2024 affecting Workplace Central, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 01:16 PM UTC
Resolved
Aug 09, 2024, 10:14 AM UTC
Duration
3d 20h
Detected by Pingoru
Aug 05, 2024, 01:16 PM UTC

Affected components

Workplace Central

Update timeline

  1. investigating Aug 05, 2024, 01:16 PM UTC

    Users affected: Customers on the EU Platform, trying to access Workplace Central. We are currently experiencing issues with Workplace Central on the EU Platform, and are now investigating the impact. Refreshing the page can potentially fix it. All other components are operational.

  2. monitoring Aug 05, 2024, 01:53 PM UTC

    Customers on the EU Platform can again successfully access Workplace Central from the Management Portal. We will continue to monitor the situation.

  3. resolved Aug 09, 2024, 10:14 AM UTC

    This incident has been resolved.