AskCody incident

EU Degraded Performance - Cost Centers

Minor Resolved View vendor source →

AskCody experienced a minor incident on March 14, 2025 affecting Outlook Add-in and Meeting Services Portal and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 01:50 PM UTC
Resolved
Mar 14, 2025, 02:08 PM UTC
Duration
17m
Detected by Pingoru
Mar 14, 2025, 01:50 PM UTC

Affected components

Outlook Add-inMeeting Services PortalMeeting Services Finance API

Update timeline

  1. investigating Mar 14, 2025, 01:50 PM UTC

    Region: EU Customers We are currently experiencing issues with Cost Centers being unavailable. Users may experience this issue as Cost Centers either being unavailable or appear as "Hidden". The next update will be provided at latest 16:00 CET

  2. identified Mar 14, 2025, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 14, 2025, 01:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 14, 2025, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 14, 2025, 02:08 PM UTC

    This incident has been resolved.