AskCody experienced a major incident on July 7, 2016, lasting 11d 12h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Jul 07, 2016, 12:33 PM UTC
This maintenance window is scheduled to improve the performance and stability of our EU services.
- in progress Jul 18, 2016, 09:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Jul 18, 2016, 09:22 PM UTC
Performance of our cloud infrastructure is temporarily degraded as we perform various maintenance tasks. If a request fails, please wait a few minutes and try again.
- in progress Jul 18, 2016, 10:44 PM UTC
Our Microsoft Exchange Integration is currently unavailable while we perform some offline maintenance tasks.
- in progress Jul 18, 2016, 10:59 PM UTC
Microsoft Exchange Integration is available again.
- in progress Jul 18, 2016, 11:12 PM UTC
At this time we are expecting maintenance to continue for an hour longer than originally scheduled. We apologize for any inconvenience this may cause.
- in progress Jul 19, 2016, 12:24 AM UTC
Our cloud infrastructure is unavailable for a few minutes while we perform the final part of our maintenance.
- monitoring Jul 19, 2016, 12:31 AM UTC
All maintenance tasks are completed and we are now verifying that all systems are fully operational.
- completed Jul 19, 2016, 12:33 AM UTC
Maintenance has been completed.