Ashby Outage History
Ashby is up right nowPingoru has recorded 63 incidents for Ashby: 56 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 5 of 744 (1%) |
| June 2026 | 9 | 15 of 720 (2%) |
| July 2026 | 7 | 21 of 744 (3%) |
| August 2026 | 2 | 42 of 744 (6%) |
| September 2026 | 3 | 146 of 720 (20%) |
| October 2026 | 7 | 15 of 588 (3%) |
Incidents, newest first
Notice November 17, 2025 [Retroactive] Scheduling Errors 1h 20m Scheduling
Started Nov 17, 2025, 09:10 AM UTC· resolved Nov 17, 2025, 10:30 AM UTC
- resolved Nov 17, 2025, 10:42 AM UTC
We have resolved an issue that caused errors with manually rescheduling candidates between 9:10 AM and 10:30 AM UTC.
Minor November 7, 2025 Intermittent Application Degradation 6h 28m Ashby API, Recruiting, Reports API, Analytics and 5 more
Started Nov 07, 2025, 07:42 PM UTC· resolved Nov 08, 2025, 02:11 AM UTC
- investigating Nov 07, 2025, 07:42 PM UTC
We are experiencing intermittent slowness across the app, and are investigating.
- identified Nov 07, 2025, 10:00 PM UTC
We have identified the issue and are working to implement a fix.
- resolved Nov 08, 2025, 02:11 AM UTC
We have deployed changes that mitigate this issue.
Major October 29, 2025 Unable to Manually Send Email 23m Recruiting
Started Oct 29, 2025, 10:45 PM UTC· resolved Oct 29, 2025, 11:08 PM UTC
- identified Oct 29, 2025, 10:45 PM UTC
The button for manually sending emails from the email editor is currently not working. Automated emails are sending normally. We are rolling back and expect resolution within 30 minutes.
- monitoring Oct 29, 2025, 10:57 PM UTC
Rollback is complete and we are monitoring to confirm resolution.
- resolved Oct 29, 2025, 11:08 PM UTC
This incident has been resolved.
Notice October 24, 2025 Delays in Google Job Post Indexing 10h 54m
Started Oct 24, 2025, 08:14 PM UTC· resolved Oct 25, 2025, 07:08 AM UTC
- monitoring Oct 24, 2025, 08:14 PM UTC
We identified and fixed an issue that used up most of our daily quota for requests to Google to force re-indexing of jobs pages. We expect delays in updates to Google's indexing of Ashby jobs pages starting at 8:20pm UTC, until the quota resets at 7am UTC.
- resolved Oct 25, 2025, 07:08 AM UTC
This incident has been resolved.
Minor October 22, 2025 LinkedIn job posting issues for some customers 3h 42m Job Feed
Started Oct 22, 2025, 01:53 PM UTC· resolved Oct 22, 2025, 05:36 PM UTC
- identified Oct 22, 2025, 01:53 PM UTC
We’ve identified issues for some customers in posting jobs to LinkedIn. We’re actively working on a resolution
- resolved Oct 22, 2025, 05:36 PM UTC
This incident has been resolved.
Notice October 21, 2025 Intermittent Errors –
Started Oct 21, 2025, 09:30 PM UTC· resolved Oct 21, 2025, 09:30 PM UTC
- resolved Oct 21, 2025, 09:54 PM UTC
For about 5 minutes, loading some pages in Ashby resulted in an error. The issue was resolved quickly; we've determined the root cause and are investigating potential mitigations for the future. Please refresh Ashby in your browser if you encountered an error.
Minor October 21, 2025 Degraded application performance 3h 6m Ashby API, Recruiting, Reports API, Analytics and 5 more
Started Oct 21, 2025, 06:30 PM UTC· resolved Oct 21, 2025, 09:37 PM UTC
- investigating Oct 21, 2025, 06:41 PM UTC
We are seeing degraded performance across the app. We're working to increase capacity while determining the root cause.
- investigating Oct 21, 2025, 06:49 PM UTC
We have increased our system capacity. We are monitoring to ensure the app is performing normally, and continue to investigate the root cause.
- resolved Oct 21, 2025, 09:37 PM UTC
This incident has been resolved.
Major October 20, 2025 Increased Errors Due to Amazon Web Services Outage 17h 44m Email, Google, Ashby API, Recruiting and 16 more
Started Oct 20, 2025, 07:06 AM UTC· resolved Oct 21, 2025, 12:51 AM UTC
- investigating Oct 20, 2025, 07:06 AM UTC
We are currently investigating a spike in error rates impacting various parts of the Ashby platform. The issue appears to be widespread and may be related to upstream service provider. Some users may experience difficulty logging in or intermittent errors. We will provide updates as we learn more.
- identified Oct 20, 2025, 07:25 AM UTC
Our upstream service provider AWS acknowledged a widespread incident affecting multiple services. We'll continue to monitor and provide updates as we learn more.
- identified Oct 20, 2025, 08:36 AM UTC
We are currently experiencing widespread availability issues. Multiple components of Ashby are unavailable at this time. We have implemented partial service restrictions to minimize impact and are actively working to restore full functionality.
- identified Oct 20, 2025, 09:54 AM UTC
We are gradually restoring services. Multiple components are being brought back online in a controlled manner. Performance may be intermittent as we complete the recovery process.
- monitoring Oct 20, 2025, 10:16 AM UTC
All services have been restored. We are currently processing the backlog of queued tasks and will provide an update once this is complete.
- monitoring Oct 20, 2025, 12:00 PM UTC
We have processed the backlog of queued actions and are currently working on replaying actions that failed during the incident
- monitoring Oct 20, 2025, 02:49 PM UTC
All of our systems have fully recovered and are running at nominal levels. We have secured enough capacity to ensure we can run our services as normal throughout the day. AWS has shared a recent update where they're seeing increased error rates in some of their services, which are not currently affecting Ashby. We will continue to monitor further announcements from AWS and will provide an update once we have confirmation of full recovery. We continue to work on replaying actions that failed during the incident.
- monitoring Oct 20, 2025, 02:56 PM UTC
We are aware of an issue with the AI Notetaker, where the Meeting Bot fails to show up to the interview. We have determined this to be caused by the AWS incident, and will continue to monitor for recovery.
- monitoring Oct 20, 2025, 03:44 PM UTC
We are seeing issues with Direct Booking links, where candidates may see an error when trying to schedule an interview. We are also seeing delays when scanning incoming files for viruses. Reports and Dashboards may also display stale data. We will continue to monitor AWS status, and will provide further updates as soon as we have them.
- monitoring Oct 20, 2025, 08:00 PM UTC
We are seeing reduced errors in our Direct Booking system. Reports and Dashboards should no longer display stale data. We are still experiencing delays when scanning incoming files for viruses, and when sending report alerts and scheduled dashboard deliveries. We will continue to monitor AWS's recovery and will provide further updates as we have them.
- monitoring Oct 20, 2025, 10:07 PM UTC
AWS is reporting decreased error rates across their services. We have restored our virus scan, report alert, and scheduled dashboard delivery systems. AI Notetaker bots should now be joining interviews as expected. We are continuing to monitor our system's health as it works through the backlogs of queued tasks for those components.
- monitoring Oct 21, 2025, 12:18 AM UTC
AWS has resolved their upstream incident. Our systems have caught up on their backlogs of pending tasks. We are continuing to monitor our systems to ensure a full recovery.
- resolved Oct 21, 2025, 12:51 AM UTC
This incident is resolved. All systems are operating normally.
Minor October 17, 2025 Dashboard Email Delivery Delays 37m Recruiting, Analytics
Started Oct 17, 2025, 11:08 AM UTC· resolved Oct 17, 2025, 11:46 AM UTC
- identified Oct 17, 2025, 11:29 AM UTC
We've identified an issue impact on-time delivery of scheduled dashboards. We're rolling out a fix
- resolved Oct 17, 2025, 11:46 AM UTC
Scheduled dashboards are working normally again.