Ashby incident

All-In-One: Issues with Offer Letters

Minor Resolved View vendor source →

Ashby experienced a minor incident on January 6, 2026 affecting Recruiting, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 05:52 PM UTC
Resolved
Jan 06, 2026, 06:21 PM UTC
Duration
28m
Detected by Pingoru
Jan 06, 2026, 05:52 PM UTC

Affected components

Recruiting

Update timeline

  1. investigating Jan 06, 2026, 05:52 PM UTC

    Offer workflows are blocked, and offer letter templates cannot be created or updated. We are currently investigating the issue.

  2. identified Jan 06, 2026, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 06, 2026, 06:21 PM UTC

    We've implemented a fix and verified offer templates and workflows are working.