Aruba User Experience Insight incident

Delay in processing Greenlake Subscriptions

Minor Resolved View vendor source →

Aruba User Experience Insight experienced a minor incident on May 22, 2025 affecting Dashboard, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 06:43 PM UTC
Resolved
May 22, 2025, 08:42 PM UTC
Duration
1h 59m
Detected by Pingoru
May 22, 2025, 06:43 PM UTC

Affected components

Dashboard

Update timeline

  1. identified May 22, 2025, 06:43 PM UTC

    We have identified a delay in processing subscriptions for Greenlake customers. We are investigating this. Customers do not need to worry, no data will be lost.

  2. resolved May 22, 2025, 08:42 PM UTC

    This incident has been resolved.