Articulate incident

Rise 360: Authors can’t publish courses to LMS, Web, PDF, or Review 360

Major Resolved View vendor source →

Articulate experienced a major incident on November 14, 2025 affecting Rise 360 and Review 360, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 05:42 PM UTC
Resolved
Nov 14, 2025, 06:11 PM UTC
Duration
29m
Detected by Pingoru
Nov 14, 2025, 05:42 PM UTC

Affected components

Rise 360Review 360

Update timeline

  1. investigating Nov 14, 2025, 05:42 PM UTC

    We’re investigating an issue that prevents authors from publishing Rise 360 courses to LMS, Web, PDF, and Review 360. Thanks for your patience while we dig in. We’ll keep this page updated as we learn more.

  2. identified Nov 14, 2025, 05:47 PM UTC

    We’ve identified the issue and released a fix. Publishing is starting to work again for creators, and we’re keeping a close eye as the fix rolls out. We’ll confirm once everything’s fully stable.

  3. monitoring Nov 14, 2025, 05:55 PM UTC

    We've confirmed publishing is stable for all Creators, and we're continuing to monitor the situation. Thanks for your patience!

  4. resolved Nov 14, 2025, 06:11 PM UTC

    Publishing in Rise 360 is working normally again. If you still have questions or run into any trouble, our Support team is here to help at articulatecase.com. Thanks again for your patience while we sorted this out.