Array incident

Investigating Report Retrieval Issue

Minor Resolved View vendor source →

Array experienced a minor incident on November 12, 2025 affecting My Credit Manager, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 03:37 PM UTC
Resolved
Nov 12, 2025, 08:12 PM UTC
Duration
4h 34m
Detected by Pingoru
Nov 12, 2025, 03:37 PM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating Nov 12, 2025, 03:37 PM UTC

    We have been notified of a potential issue with report retrieval and are investigating.

  2. investigating Nov 12, 2025, 04:18 PM UTC

    We are continuing to investigate an issue that may be affecting report retrievals for some clients.

  3. resolved Nov 12, 2025, 08:12 PM UTC

    This incident has been resolved.