ARIN Outage History

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ARIN had 8 outages in the last 2 years totaling 128h 44m of downtime — averaging 0.3 incidents per month.

There were 8 ARIN outages since May 25, 2025 totaling 128h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://arin.statuspage.io

Minor May 18, 2026

SMS 2FA Enrollment Issues

Detected by Pingoru
May 18, 2026, 11:05 PM UTC
Resolved
May 19, 2026, 02:04 PM UTC
Duration
14h 59m
Affected: SMS
Timeline · 2 updates
  1. investigating May 18, 2026, 11:05 PM UTC

    We are currently investigating an issue affecting new account 2FA enablement via SMS. As a precautionary measure, new account 2FA enrollment using SMS has been temporarily disabled. New account 2FA enrollment via TOTP and hardware token is not affected. Similarly, existing SMS-based 2FA configurations remain fully operational and are not affected by this issue.

  2. resolved May 19, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2026

RPKI RRDP/rsync Repository Delays

Detected by Pingoru
Jan 27, 2026, 02:42 PM UTC
Resolved
Jan 27, 2026, 07:39 PM UTC
Duration
4h 56m
Affected: RPKI RRDP RepositoryRPKI Rsync Repository
Timeline · 2 updates
  1. investigating Jan 27, 2026, 02:42 PM UTC

    We are currently investigating an issue with the RPKI repositories.

  2. resolved Jan 27, 2026, 07:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 30, 2025

Incoming calls/telephone support is unavailable

Detected by Pingoru
Oct 30, 2025, 04:59 PM UTC
Resolved
Oct 30, 2025, 05:12 PM UTC
Duration
12m
Affected: Telephone
Timeline · 2 updates
  1. investigating Oct 30, 2025, 04:59 PM UTC

    We are unable to receive phone calls at this time. We are investigating this issue.

  2. resolved Oct 30, 2025, 05:12 PM UTC

    This has been resolved.

Read the full incident report →

Major October 23, 2025

RPKI Hosted

Detected by Pingoru
Oct 23, 2025, 04:00 PM UTC
Resolved
Oct 27, 2025, 06:34 PM UTC
Duration
4d 2h
Affected: RPKI Hosted
Timeline · 4 updates
  1. identified Oct 24, 2025, 03:35 PM UTC

    We had a customer report an issue that affected ARIN’s RPKI hosted system, specifically dealing with the recently released ROA Support for Transfers feature. We immediately stopped all transfers in process, confirmed only this customer was affected, and are preparing to deploy the fix.

  2. identified Oct 24, 2025, 07:24 PM UTC

    We continue testing and have scheduled deployment of the bug fix for Monday, October 27. No RPKI customers are currently affected by this issue and measures are in place to isolate the bug until the deployment is complete.

  3. monitoring Oct 27, 2025, 02:35 PM UTC

    The fix has been deployed and we are currently monitoring the RPKI Hosted system.

  4. resolved Oct 27, 2025, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2025

RPKI RRDP Repository

Detected by Pingoru
Sep 15, 2025, 08:34 PM UTC
Resolved
Sep 15, 2025, 11:00 PM UTC
Duration
2h 26m
Affected: RPKI RRDP Repository
Timeline · 3 updates
  1. investigating Sep 15, 2025, 08:34 PM UTC

    We are currently investigating degraded performance with the RPKI RRDP repository.

  2. monitoring Sep 15, 2025, 09:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2025, 11:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2025

Chat Service is Offline

Detected by Pingoru
Jul 31, 2025, 04:04 PM UTC
Resolved
Jul 31, 2025, 06:02 PM UTC
Duration
1h 57m
Affected: Chat
Timeline · 3 updates
  1. investigating Jul 31, 2025, 04:04 PM UTC

    The chat service ARIN uses for customer support is unavailable. Please visit https://arin.net/contact for alternative options while we investigate the issue.

  2. identified Jul 31, 2025, 05:33 PM UTC

    We have identified the issue and are implementing the fix.

  3. resolved Jul 31, 2025, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 25, 2025

Billing Offline

Detected by Pingoru
May 25, 2025, 04:40 AM UTC
Resolved
May 25, 2025, 08:53 AM UTC
Duration
4h 13m
Affected: Billing Systems
Timeline · 3 updates
  1. investigating May 25, 2025, 04:40 AM UTC

    ARIN's billing system is currently offline. We're looking into it.

  2. identified May 25, 2025, 05:44 AM UTC

    We are currently implementing a fix.

  3. resolved May 25, 2025, 08:53 AM UTC

    Billing services have been restored.

Read the full incident report →