ARIN incident

Chat Service is Offline

Minor Resolved View vendor source →

ARIN experienced a minor incident on July 31, 2025 affecting Chat, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 04:04 PM UTC
Resolved
Jul 31, 2025, 06:02 PM UTC
Duration
1h 57m
Detected by Pingoru
Jul 31, 2025, 04:04 PM UTC

Affected components

Chat

Update timeline

  1. investigating Jul 31, 2025, 04:04 PM UTC

    The chat service ARIN uses for customer support is unavailable. Please visit https://arin.net/contact for alternative options while we investigate the issue.

  2. identified Jul 31, 2025, 05:33 PM UTC

    We have identified the issue and are implementing the fix.

  3. resolved Jul 31, 2025, 06:02 PM UTC

    This incident has been resolved.