Degraded Order Delivery via Encompass Integration
Timeline · 3 updates
- identified Jul 30, 2026, 12:27 PM UTC
The root cause has been identified and Encompass team is actively implementing corrective measures to restore normal service.
- monitoring Jul 30, 2026, 02:14 PM UTC
Encompass core services were restored with transactions passing through successfully for many customers. Validations being completed across the remaining components. Orders submitted through Encompass may be delayed for some customers until service is fully restored.
- resolved Jul 31, 2026, 09:40 AM UTC
All Systems Operating Normally