TitanHQ Outage History

TitanHQ had 6 outages in the last 2 years totaling 28h 44m of downtime — averaging 0.2 incidents per month.

There were 6 TitanHQ outages since October 20, 2025 totaling 28h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.titan.email/

Notice May 8, 2026

Intermittent Network Issues Due to AWS us-east-1 Incident

Detected by Pingoru: May 08, 2026, 02:49 AM UTC
Resolved: May 09, 2026, 03:29 AM UTC
Duration: 1d

Affected: POP/IMAP

Timeline · 2 updates

monitoring May 08, 2026, 02:49 AM UTC

We are currently experiencing intermittent network issues due to the recent AWS incident affecting the North Virginia (us-east-1) region. As a result, some of our services may experience intermittent impact. At this time, the systems appear to be stable; however, AWS is still actively mitigating the incident as per the status update published on the AWS Health Dashboard. We continue to closely monitor the situation and are taking all necessary steps to minimise any service impact.
resolved May 09, 2026, 03:29 AM UTC

The intermittent network issues related to the AWS incident affecting the North Virginia (us-east-1) region have now been resolved. AWS has officially marked the incident as resolved, and all impacted services are currently operating normally. Our monitoring also indicates stable platform performance. We appreciate your patience and understanding during this time.

Read the full incident report →

Critical April 3, 2026

Login and Sending issue from Titan Clients

Detected by Pingoru: Apr 03, 2026, 07:32 AM UTC
Resolved: Apr 03, 2026, 08:26 AM UTC
Duration: 54m

Affected: Mail Send

Timeline · 2 updates

investigating Apr 03, 2026, 11:16 AM UTC

The issue happened due to a congestion issue in our gateway service.
resolved Apr 03, 2026, 11:16 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Intermittent issue with accessing webmail

Detected by Pingoru: Mar 30, 2026, 10:00 AM UTC
Resolved: Mar 30, 2026, 10:45 AM UTC
Duration: 44m

Affected: Login

Timeline · 4 updates

investigating Mar 30, 2026, 11:11 AM UTC

We are currently investigating this issue.
investigating Mar 30, 2026, 11:12 AM UTC

We are continuing to investigate this issue.
investigating Mar 30, 2026, 11:13 AM UTC

We are monitoring this issue.
resolved Mar 30, 2026, 11:14 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 25, 2026

Delayed deliveries to Microsoft free domains

Detected by Pingoru: Feb 25, 2026, 04:30 PM UTC
Resolved: Feb 25, 2026, 04:30 PM UTC
Duration: —

Timeline · 1 update

resolved Mar 04, 2026, 01:53 PM UTC

A widespread deliverability issue was reported with Outlook free domains (outlook.com / msn.com / hotmail.com) between 24 Feb 2026 and 25 Feb 2026. Please note that Microsoft 365 mailboxes were not impacted. During this time, emails sent to these domains experienced delays or failed delivery. Current mail delivery is working fine as expected. The issue has now been resolved and mail delivery to these domains has returned to normal.

Read the full incident report →

Critical November 4, 2025

Email Service Disruption

Detected by Pingoru: Nov 04, 2025, 06:05 PM UTC
Resolved: Nov 04, 2025, 06:35 PM UTC
Duration: 29m

Affected: Mail SendIncoming Mail DeliveryLoginOutgoing Mail DeliveryIncoming MailCalendarContactsAdmin PanelPartner APIs

Timeline · 3 updates

investigating Nov 05, 2025, 04:46 AM UTC

We are currently investigating this issue.
identified Nov 05, 2025, 04:48 AM UTC

The issue has been identified and a fix is being implemented.
resolved Nov 05, 2025, 04:49 AM UTC

This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Email Service Disruption Due to AWS Operational Issue

Detected by Pingoru: Oct 20, 2025, 07:05 AM UTC
Resolved: Oct 20, 2025, 09:00 AM UTC
Duration: 1h 54m

Affected: Mail SendIncoming Mail DeliveryLoginOutgoing Mail DeliveryIncoming MailPOP/IMAPCalendarPartner APIs

Timeline · 3 updates

investigating Oct 20, 2025, 10:08 AM UTC

Titan email services and apps are affected by a widespread AWS service disruption. AWS has acknowledged the issue and is working to mitigate the issue. We’re actively monitoring the disruption and working to restore services at the earliest.
identified Oct 20, 2025, 10:12 AM UTC

We have identified the underlying issue caused due to AWS service disruption. For more information, you may visit: https://health.aws.amazon.com/health/status
resolved Oct 20, 2025, 10:14 AM UTC

We are gradually restoring the services, and the majority are functioning normally. We are currently monitoring the systems to ensure full stability and performance.

Read the full incident report →