Archive Resale incident

Google SSO - Partially Degraded Service

Minor Resolved View vendor source →

Archive Resale experienced a minor incident on July 18, 2025 affecting Archive Platform, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 03:46 PM UTC
Resolved
Jul 18, 2025, 04:27 PM UTC
Duration
41m
Detected by Pingoru
Jul 18, 2025, 03:46 PM UTC

Affected components

Archive Platform

Update timeline

  1. identified Jul 18, 2025, 03:46 PM UTC

    There is an external issue with Google's authentication service that is preventing a subset of users from logging in via SSO. This is a broader issue that is affecting services other than Archive as well. Email/password authentication still works. We're monitoring the scope and waiting on the broader fix by Google.

  2. identified Jul 18, 2025, 04:25 PM UTC

    Google has fixed the issue impacting authentication and Google SSO is now functioning again.

  3. identified Jul 18, 2025, 04:26 PM UTC

    Issue is resolved

  4. resolved Jul 18, 2025, 04:27 PM UTC

    This incident has been resolved.