AppState experienced a critical incident on January 31, 2025 affecting Cisco Secure Client AnyConnecty VPN, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Cisco Secure Client AnyConnecty VPN
Update timeline
- investigating Jan 31, 2025, 11:48 AM UTC
ITS is investigating an issue with our Cisco AnyConnect VPN service. While the service is down, please use uDesk for remote access to protected resources.
- monitoring Jan 31, 2025, 12:24 PM UTC
VPN service is coming back online. Some users my experience connectivity issues as the changes propagate globally. Please use uDesk for remote access if you ave time sensitive work.
- resolved Jan 31, 2025, 02:52 PM UTC
This incident has been resolved.