AppState experienced a notice incident on March 17, 2025 affecting AsULearn, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Affected components
AsULearn
Update timeline
- investigating Mar 17, 2025, 01:48 PM UTC
ITS is investigating reports of shibboleth authentication errors with AsULearn. We will post additional information as it becomes available.
- monitoring Mar 17, 2025, 03:11 PM UTC
ITS has identified the source of the authentication issues in AsULearn and is currently monitoring the service. If you continue to experience errors, please try clearing your browser cache and cookies. For assistance, please contact the Help Desk at 828-262-6266.
- resolved Mar 21, 2025, 01:44 PM UTC
This incident has been resolved.