AppState incident

Issue with Banner Admin pages

Notice Resolved View vendor source →

AppState experienced a notice incident on March 21, 2025 affecting Banner and Banner Web Self Service, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 01:46 PM UTC
Resolved
Mar 21, 2025, 07:22 PM UTC
Duration
5h 35m
Detected by Pingoru
Mar 21, 2025, 01:46 PM UTC

Affected components

BannerBanner Web Self Service

Update timeline

  1. identified Mar 21, 2025, 01:46 PM UTC

    ITS is aware of certain Banner Admin pages being unreachable

  2. identified Mar 21, 2025, 01:54 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 21, 2025, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 21, 2025, 07:22 PM UTC

    This incident has been resolved.