AppState experienced a critical incident on June 19, 2025 affecting Gmail and App State Single Sign On (Shibboleth) and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
GmailApp State Single Sign On (Shibboleth)Banner Web Self ServiceAppState Careers Site (PeopleAdmin)AsULearnOther ServicesZoom
Update timeline
- investigating Jun 19, 2025, 12:00 PM UTC
Shibboleth Single Sign-On have been reported for multiple systems. ITS is working to identity the cause.
- monitoring Jun 19, 2025, 12:08 PM UTC
The issue has been identified and resolved. Impacted users may need to restart their browser cache or clear their session cookies.
- resolved Jun 19, 2025, 01:17 PM UTC
This incident has been resolved.